Terms of service | LightClock

GENERAL PROVISIONS
1. These Terms of Use ("Terms and Conditions", "Application Terms" or "Terms") govern the use of the mobile application and the version of the web application (the "Service") operated by LightApply sp. z o.o., with its registered office in Zielona Góra, at 21b/2 Plac Matejki Street, entered into the Register of Entrepreneurs, Commercial Division of the National Court Register under KRS number 0000849943, under NIP number 8943156010, REGON 386520565 ("Super-Administrator", "Company").
2. These conditions govern in particular:
  1. registration and maintenance of accounts,
  2. the rules of use by the Organizations,
  3. User roles and permissions,
  4. paid and free subscriptions,
  5. personal data processing and privacy,
  6. rules for using the user's location,
  7. rights and obligations of users and the Super-Administrator,
  8. liability and its limitations,
  9. complaints,
  10. delete accounts and store data.
3. By using the Service, you agree to these Terms. The rules of using the LightClock Application are set out in these Terms and Conditions.
DEFINITIONS
1. User – a natural person using the Application.
2. Organization – an entity (e.g. a company) for which the Application is used for the purposes of recording working time, attendance or other functions available in the Service.
3. Organization Administrator – a User who has been granted administrative rights within a given Organization (e.g. management of the Organization's structure, positions, User assignments, Application settings in the Organization). The Organization Administrator is also a User and may also use the Application as an employee.
4. Employee User – a User created or invited to the Application by the Organization Administrator (or another authorized person), assigned to a given Organization and, if applicable, to a specific job position/position.
5. Account – the User's individual account in the Service.
6. Services – functionalities offered as part of the Service, whether for a fee or free of charge.
7. Subscription – a monthly or annual payment plan, giving you access to extended features.
8. User Support Center – support provided by the Super-Administrator, available:
  1. by phone (Mon–Fri 14:00–16:00): +48 531 490 634
  2. E-mail: support@lightapply.com
  3. contact form in the Application or on the website.
9. Privacy Policy – an information document on data processing, available on the Super-Administrator's website.
REGISTRATION AND MANAGEMENT OF THE USER PROFILE
1. Registration is voluntary and generally free of charge (subject to the features available in the Subscription).
2. The User is obliged to provide true and up-to-date data and to keep it up to date.
3. An account can be:
  1. created by the User himself, or
  2. created/invited by the Organization Administrator (for the Employee User).
4. You can delete your Account:
  1. through the settings in the App (if available), or
  2. by reporting to the User Support Center: support@lightapply.com
5. Deleting the Account does not always mean the immediate deletion of all data – the Super-Administrator may store the data to the extent necessary to comply with legal obligations or establish, pursue or defend claims. After deleting the Account, the data may be anonymized or appropriately secured.
ROLES AND USAGE POLICIES IN YOUR ORGANIZATION
1. The application can be used:
  1. individually (without the Organization), or
  2. within the Organization (Organization account).
2. There may be at least two roles within an Organization: Organization Administrator and User Employee.
3. The Administrator of the Organization may, in particular:
  1. create, invite and deactivate Employee User accounts within the Organization,
  2. assign Users to the Organization and (if applicable) positions/job positions,
  3. manage settings regarding how the App is used in the Organization (within the scope of available features).
4. The Employee User uses the Application within the scope of the rights granted within the Organization.
5. The Super-Administrator provides the infrastructure of the Service, but is not the employer of the Users and is not responsible for the legal relations between the Organization and the Users (e.g. terms and conditions of employment, working time settlements, internal regulations of the Organization).
USER'S LOCATION (GPS AND INTERNET LOCATION) – A CONDITION FOR THE SERVICE TO WORK
1. The Application tracks the User's location to the extent necessary to perform the functions of the Service (e.g. time/attendance recording, event confirmation, work-related location functions).
2. The app uses:
  1. the GPS location of the device, and
  2. Internet/network location (e.g. based on mobile network, Wi-Fi, IP address – depending on device and system capabilities).
3. For the proper functioning of the location functions, the User must grant the Application appropriate location access permissions (in accordance with the settings of the device's operating system).
4. Denying location or revoking permissions may result in some features of the App not working properly or not available at all.
5. Detailed information on the scope, basis and time of processing location data can be found in the Privacy Policy.
TERMS AND CONDITIONS FOR PAID SUBSCRIPTION PLANS
1. Basic access to the App may be free of charge, however, certain features may require an active Subscription.
2. Subscriptions can be billed monthly or annually – according to the current offer in the Application.
3. Your subscription is valid until the end of the billing period you have paid, even if cancelled early.
4. You may cancel your Subscription at any time in the manner available in the App or in a distribution channel (e.g., app store).
5. Refunds – if permissible – are processed in accordance with the rules of the payment provider/store and applicable regulations. The Super-Administrator may refuse to refund in cases permitted by law.
AWARDING POINTS
1. As part of the Application, the User is awarded Points (LightPoints) for certain activities in the Application.
2. The condition for awarding Points for activities is their start and end. In the event of failure to complete the activity, the Super-Administrator reserves the right to deduct the Points previously accrued for such activities.
3. Points are credited automatically. The User's Points balance is visible on the Website and in the Application and is updated automatically when the Application connects to the Internet. The accrual of Points is not confirmed by a push message.
4. The Super-Administrator has the right to verify the legitimacy of the calculation of Points. In the event that Points have been unduly accrued or accrued in violation of the Program Regulations, the Super-Administrator has the right to deduct the undue Points. The Super-Administrator notifies the User about the deduction of Points and the reason for such deduction by e-mail or push notification (if the User has allowed the display of push notifications on their mobile device).
5. The Super-Administrator may award Points for activities or activities other than those specified above (including, but not limited to, for taking part in satisfaction surveys, market research, surveys, etc., as well as may apply special rules for awarding Points, including in relation to certain services, products or groups of products. Information about such specific rules for awarding Points will be communicated through the Application or in separate terms and conditions.
6. The condition for receiving Points for taking part in satisfaction surveys, market research or auctions is the correct and accurate completion of the survey. Incorrect completion of a survey is considered to be a survey in which the User will provide useless answers – e.g. by typing random strings of characters, completing the survey in too short a time for the answers to be considered reliable, using automated mechanisms to enter answers, etc.
7. In order to receive Points for taking part in market research, you agree to participate in the survey and follow the instructions carefully. You may receive Points for taking the test only once.
8. The Administrator may carry out periodic point promotions, consisting in particular in the fact that for some activity in the Application the User is entitled to a number of Points greater than in the case of a standard point converter. Information about point promotions will be communicated through the Application or in separate terms and conditions.
9. The User may use the accrued Points for the products and services of the Super-Administrator and the partners of the Super-Administrator. The beginning of the Settlement Period is considered to be 1 day of the User's Participation in the Loyalty Program, and the end of the Settlement Period – the 365th day of the User's Participation in the Loyalty Program.
10. You should redeem the Points accrued during the relevant Billing Period. Any unused Points accrued during the period indicated above may expire (expire) at the end of this Billing Period.
ANTI-ABUSE
1. The Super-Administrator may block the User's Profile for an important reason, which is:
  1. Reasonable suspicion of a violation by the User of the Terms and Conditions of the Application, affecting the unjustified allocation of Points or the lack of deduction of Points from the User's Profile, in the event that such deduction should have taken place in accordance with the Terms and Conditions of the Program or unjustified granting of other benefits in the Program,
  2. A false statement by the User regarding the fulfilment of the conditions of participation in the Program (in particular, the User is not over 16 years of age or the statement about the right to use an e-mail address is incorrect).
2. The provisions of the Application Terms and Conditions shall apply accordingly to the blocking of the Profile.
COMPLAINTS
1. Any complaints regarding the Application may be reported to the Super-Administrator via the User Support Center – at the choice of the person submitting the complaint:
  1. By e-mail to the e-mail address of the User Support Center indicated in II.2.b,
  2. Via the contact form available in the Application,
  3. In writing – by letter sent to the User Support Centre, to the address of the registered office of the Administrator,
2. A response to a complaint is provided immediately, in any case no later than within 14 (fourteen) working days of its receipt, unless a shorter deadline for responding to a complaint results from a mandatory legal provision.
3. A response to a complaint is provided only by email, regardless of how the complaint is submitted, and in the event that a complaint is submitted via the contact form available in the Application or by post, the user must provide an actual and current email address in order to receive a response.
4. Complaints are considered on the basis of the provisions of the Terms and Conditions of the Application and the regulations generally applicable in Poland.
5. If you request a replacement of a defective reward for a defect-free reward, you should submit such a request to the Super-Administrator via the User Support Center. The exchange of the prize for a faultless one takes place after the return of the defective prize.
6. Requests other than the replacement of a defective reward with a defective reward should be directed to the User Support Center. In order to effectively consider the complaint, the Administrator recommends the user to attach evidence confirming the defect of the prize (e.g. a photo) to the complaint.
7. In the case of a prize or discount in the form of goods or services of a third party (other than the Super-Administrator), the Super-Administrator is responsible to the User for recognizing a valid Prize or Discount granted by that third party. At the same time, any complaints regarding prizes from third parties, as well as the replacement of a defective prize with a defect-free prize, should be reported to the -Super-Administrator via the User Support Center.
8. The third party is responsible to you for the quality of the goods or services purchased with the third party's prize or discount. In the event that a third party has refused to redeem a valid prize or discount contrary to its obligation, the user may lodge a complaint with the administrator via the User Support Center.
9. Complaints regarding the User's exclusion from the Program may be submitted by the User within 30 (thirty) days from the date of receipt of the notice of exclusion from the Program. The user's profile will be suspended for the duration of the complaint. If the complaint is not accepted by the Super-Administrator, the user loses unused points, as well as unused rewards and discounts.
CHANGE OF APPLICATION TERMS
1. For an important reason, the Administrator may make changes to the Terms and Conditions of the Application. An important reason for changing the Programme Regulations is:
  1. Generally applicable provisions of law or their interpretation applied by authorized authorities, which has a direct impact on the content of the Terms and Conditions of the Application and results in the need to adapt it to such a change in regulations or their interpretation,
  2. Issuance of a decision, decision or other similar act by a court or an authorized public authority, which has a direct impact on the content of the Application Terms and Conditions and results in the need to amend it in order to adapt it to such a ruling, decision or other similar act,
  3. Introduction of additional possibilities of obtaining Points,
  4. Preventing violations of the Terms and Conditions of the Application or counteracting abuse,
  5. Removal of ambiguities or interpretative doubts regarding the content of the Terms and Conditions of the Application,
  6. Change in the process of joining the Application,
  7. Application extension,
  8. Changes in the scope of names, addresses or company data indicated in the content of the Terms and Conditions of the Application.
2. The Administrator shall notify Users of the change in the Terms and Conditions of the Application by e-mail, making the amended Terms and Conditions available and specifying the date of entry into force of the amendment to the Terms and Conditions, whereby this period will be at least 14 (fourteen) days from the date of sending the notification of the amendment to the Terms and Conditions of the Application, subject to point XVI.3 below.
3. If the applicable law, ruling or other similar act of an authorized public authority requires the Administrator to introduce a change to the Application Terms and Conditions within a shorter period than indicated above, the notification of the change to the Application Terms and Conditions will indicate such a shorter deadline, together with an indication of the reason.
4. The amended Terms and Conditions of the Application shall apply to the User who does not resign from participation in the Program before the date of entry into force of the amendment to the Terms and Conditions of the Application. Resignation from participation in the Application takes place on the terms specified in point XIV.1 of the Terms and Conditions of the Application.
CLOSING THE APPLICATION AND ENDING THE PROGRAMS
1. The Administrator may close the Application at any time, for an important reason, which is:
  1. A change in generally applicable provisions of law having a direct impact on the Application and resulting in the need to close it,
  2. Economic unprofitability of the Application,
  3. Issuance of a decision or decision by a court or an authorized public authority regarding the Application and resulting in the necessity to close it,
  4. Introduction of other forms of promotional and marketing activities concerning the Administrator in place of the Application.
2. The Administrator shall notify the Users of the closure of the Application by means of a message in the Application and an e-mail message, together with an indication of the date of closure of the Application, provided that this deadline may not be earlier than 30 (thirty) days from the date of sending the notification of the closure of the Application.
3. The Administrator will not charge Users Points for activities performed starting from the date of closing the Application.
4. Users will not be able to redeem valid Points from the date of closure of the Application.
COMMUNICATION WITH USERS
1. As part of the Program, the Administrator sends messages to Users directly related to the course of the Program. Messages are sent via push notifications, SMS or email.
2. The communications referred to in the preceding paragraph may concern, in particular:
  1. Notification of the User's inactivity within the Program, along with drawing attention to the possibility of expiration of the Points in accordance with the provisions of the Program Terms and Conditions,
  2. Notifications about the need for the User to confirm the e-mail address provided during registration in the Program, together with information on how the User can confirm this e-mail address,
  3. Notifications about the upcoming expiration date of the Reward or Discount,
  4. Notifications about the need to authorize the User in the Application in connection with the use of the Application,
  5. Notifications of changes to the Terms and Conditions of the Application.
3. If the User using the Application has allowed to receive push notifications about the Points accumulated as part of the Profile on their mobile device, they will additionally receive push notifications containing information about the Points earned by the User in the Loyalty Program.
USER OBLIGATIONS
1. Users must use the App in accordance with the law and good practices.
2. Users were prohibited from:
  1. Provide false or misleading information,
  2. Disruption of the Application,
  3. Copying or using the content of the App for commercial purposes without written permission.
INTELLECTUAL PROPERTY
1. All content, graphics, materials and system architecture available in the Application belong to LightApply Sp. z o.o.
2. Reproduction, distribution or commercial use without express permission is prohibited.
3. Any financial exploitation or copying of the content of the Website results in legal action to the fullest extent possible by law.
LIABILITY
1. All information contained in the Application is for informational purposes only and is not legally binding.
2. The Administrator is not responsible for:
  1. Content and information published by users,
  2. Accuracy of job advertisements,
  3. Results of recruitment processes.
3. The Administrator does not guarantee the employment or acquisition of candidates.
FINAL PROVISIONS
1. These terms and conditions are governed by Polish law and relevant EU regulations.
2. In matters not covered by this document, the provisions of the Civil Code, the GDPR and the Polish Electronic Services Act shall apply.
3. Disputes are resolved by the court competent for the registered office of the Administrator.
4. The Administrator may change these Terms and Conditions, users will be notified electronically at least 14 days before the date of entry into force.